gFACTOR's solutions are saving more than $175,000 for the Water and Sewer Authority of Cabarrus County (WSACC) in North Carolina. When faced with the growing complexity of technology assets and escalating associated costs, public sector organizations such as WSACC can benefit immensely from outsourced technology solutions. Many organizations do not have the need for a full-time on-staff employee dedicated to technology implementation and maintenance. Such organizations frequently turn to a “dual-hatted” employee with a technical skillset. However, it is difficult for such an employee to focus on his/her primary responsibilities and at the same time maintain the breadth of knowledge necessary to keep current with emerging technologies, security threats, and organization-wide maintenance needs.
When WSACC was at this point, it looked to gFACTOR to outsource its technology needs and provide managed IT services. Among other services, gFACTOR has dramatically increased WSACC's return on investment by providing planning and budgetary guidance, purchasing services, asset management, hardware and software installation and configuration, maintenance, support and administrative management.