The 5 Costliest IT Mistakes That
A Business Owner Can Make

Because of the unpredictable nature of business ownership, the tasks involved in building a solid IT infrastructure frequently take a back seat to the more immediate demands of meeting sales goals and taking care of customers.

Managing Your Business Network

Not all Managed Services Providers are equal. gFACTOR ensures that your business is running smoothly and ready to get you where you want to go.

6 Questions To Ask Your IT Partner

How to find out what you need to know when selecting a Managed Services Provider.

Microsoft Dynamics CRM

CRM Downloads:

CRM 3.0 Price List

CRM 3.0 User's Guide

CRM Needs Assessment Wizard

Microsoft released the latest version of their CRM application, Microsoft Dynamics CRM 3.0, in December of 2005. There are two versions available: a Small Business Edition and a Professional Edition. They have also published a 124-page guide called Using Microsoft CRM 3.0 Small Business Edition, with comprehensive sales, service and marketing training. (For the most part, the guide's instructions also apply to the Professional Edition.) This guide is available for download here.

CRM 3.0 brings significant enhancements in functionality, and is rapidly transforming the competitive landscape. Business owners who had previously thought CRM solutions were out of their reach or not applicable to their businesses will quickly discover that CRM 3.0 will enable them to realize tremendous leaps in productivity, sales, customer service, and efficiency.

The Benefits of Microsoft CRM

Access customer data easily from a single place, anytime, anywhere: Microsoft CRM puts all your customer data in one place, and can be customized to give employees access to only the information they need.
Sell more to new and existing customers: Microsoft CRM enables employees across your company to easily track leads, sales prospects, and customer data.
Provide reliable customer service: With Microsoft CRM, your entire staff can quickly access and share customer service knowledge in a central location, so customers get the same dependable service every time they contact your company.
Make the right decisions faster: Microsoft CRM gives you instant insight into your customer relationships with comprehensive business reports that show the sales pipeline, account history, customer service summary, and much more.

Our Microsoft CRM partners have certifications in the deployment, configuration, customization and use of Microsoft CRM.

More CRM Resources:

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